Insights and perspectives on travel retail, airport commercial strategy, customer experience and the evolving expectations of international travellers.
By Marco Passoni Travel retail spends a great deal of time discussing change. At conferences, panels, and strategy sessions the language is consistent. Evolution is…
Travel retail specialists 2.0 & Partners have announced a new partnership with leading food & beverage travel retailer Autogrill, part of Avolta, to deliver their…
Travel retail talks confidently about customer experience. The language is well established, the ambition is clear, and the intent is rarely in question. Yet the…
By Marco Passoni Travel retail is entering a phase where performance is becoming increasingly disconnected from execution. After years of disruption and an uneven recovery…
Travel retail consultancy 2.0 & Partners has appointed Cheryl Beall as Senior Partner and Brand & Training Ambassador to lead the development of its US…
