Insights and perspectives on travel retail, airport commercial strategy, customer experience and the evolving expectations of international travellers.
By Marco Passoni Walk through almost any major city today and one of the most visible changes in the retail landscape is the growth of premium performance…
By Marco Passoni Gucci’s latest results are encouraging, and the market reacted quickly. Financial markets do not wait for a recovery to be completed; they…
By Marco Passoni Luxury retail has rarely looked more accomplished. Flagship stores double as architectural statements, airport boutiques have grown more sophisticated, and brands continue…
By Marco Passoni Retail innovation is usually associated with luxury flagships, premium department stores or digital platforms. It is therefore significant that one of the…
By Marco Passoni Over the past few years, luxury has had a complicated relationship with its aspirational customers. After the post-Covid rebound, many brands benefited…
