Insights and perspectives on travel retail, airport commercial strategy, customer experience and the evolving expectations of international travellers.
By Marco Passoni For years, the geography of luxury consumption has followed a well-known route. Chinese travellers fly to Europe, and they buy. The reasons…
Travel retail experts 2.0 & Partners have unveiled the latest addition to their growing training and experience development offer, the Onboarding, a new, expert-designed training…
By Marco Passoni In recent days, a certain tone in the public commentary surrounding Gucci’s current challenges has not gone unnoticed. It is somewhat disappointing…
By Marco Passoni I read about the recent opening of yet another multibrand store at Hamburg Airport Nothing particularly remarkable in itself—it’s no secret I’ve…
