Insights and perspectives on travel retail, airport commercial strategy, customer experience and the evolving expectations of international travellers.
By Marco Passoni The Metaverse is already a much-discussed evolution of our online experience. But despite numerous headline-grabbing creations from global brands, the actual reality…
By Marco Passoni What do travelling shoppers want from their airport experience? Frustratingly for us, they all want different things. Some want swift transactions as…
By Marco Passoni Luxury brand Moncler is flying high right now. The brand has been showcasing amazing innovation in recent months; it dropped its third…