Journal

Journal.

Insights and perspectives on travel retail, airport commercial strategy, customer experience and the evolving expectations of international travellers.

22 April 2024Marco Passoni

The New Travel Retail: Why training matters more than ever

By Marco Passoni The travel retail sector has changed. In fact it still is changing, evolving every day as the needs and demographics of our…

13 April 2024

Making the most of the American travel retail dream

The Americas has always been a key market for the global travel retail sector and North America especially is one which has grabbed attention –…

10 April 2024

Bologna Airport and 2.0 & Partners expand partnership to deliver a premium experience for travelling shoppers

Bologna Guglielmo Marconi Airport and 2.0 & Partners have extended their partnership to help deliver the support and insights staff need to deliver an exquisite…

7 April 2024Marco Passoni

How to engage the markets which will shape the future of luxury and travel retail

By Marco Passoni There can be no doubt that China’s stranglehold on being the dominant player in both the luxury and travel retail sectors has…

1 April 2024Marco Passoni

A change is coming as Alessandro Michele joins Valentino

By Marco Passoni Although it was in the air, the news broke just before the weekend that Alessandro Michele has found his new home after…

25 March 2024Marco Passoni

Pop-ups: The Key to the Future – So Why Isn’t Travel Retail Keeping Pace with High Streets?

By Marco Passoni It amazes me that the travel retail industry continues to miss the incredible potential that pop-up stores can have for this market.…